Lucile Tranchant

Mirrorline · AI Reputation Research Prototype

Helping organisations see how AI assistants represent them

Auditing what AI assistants say about an organisation.

When someone asks an AI assistant about an organisation, the answer becomes part of its reputation. Yet few communications teams have a systematic way to examine how those answers vary, where they come from, or whether the claims hold up.

The problemThe unmonitored layer

First impressions now form inside AI assistants

A growing share of first impressions happens inside AI assistants rather than on a search results page. Those answers are generated fresh, vary by model and phrasing, and can drift from what the record supports: an outdated fact, a confused entity, a claim with no source.

Organisations monitor their press and their search results. Few have a systematic way to examine the assistant layer.

The methodWatch a probe become a finding

The divergence is the finding

Probe → Capture → Decompose → AuditThe divergence is the finding
01
Probe
02
Capture
03
Decompose
04
Audit
Assistant
“Tell me about Northwind Renewables, what do they do, and how big are they?”
“Northwind Renewables, founded in 2009, operates the largest offshore wind farm in the North Sea.”
Claims vs. the record
Operates offshore wind in the North SeaSourced
Founded in 2009Unsourced
Largest offshore wind farm in the North SeaUnverifiable
A probe, a question real people ask an assistant.
Sample findingFictional organisation · structure real
Probe
“Tell me about Northwind Renewables, what do they do and how big are they?”
org: Northwind Renewables
What the assistant says

“Northwind Renewables, founded in 2009, operates the largest offshore wind farm in the North Sea.”

What the record says

Public filings show incorporation in 2013. No project it operates ranks in the top ten by installed capacity.

Claim-level provenance
Operates offshore wind in the North SeaSourced
Founded in 2009Unsourced
Largest offshore wind farm in the North SeaUnverifiable
Sourced, backed by an identifiable record Unsourced, asserted, contradicted or unbacked Unverifiable, no record can confirm or deny
Provenance discipline

The absence of a source is itself evidence. An assistant asserting something the record can’t support is exactly the signal worth surfacing. The output is a reviewed brief built for a decision-maker, not a dashboard of scores.

“The system produces signals for review, not determinations of truth. It flags, sources and contextualises; judgment stays human.”

A divergence is not a verdict, and nobody can honestly promise control over what models say. Designed to run in French and English.

Personal project, in development · builds on the deterministic-gating and fail-closed patterns from the harmful-information pipelines and the executive-readout engine. Results vary by model and phrasing; one answer is not automatically a material finding, and the system surfaces signals for human review. Engineering write-up only; this page documents research and method, not a service.

I’m always glad to exchange ideas with people working across reputation, communications and responsible AI.

Get in touch →
More work
Case study · flagship
Harmful-information detection & triage pipelines
Read the case study →
Executive intelligence · System design
Turning monitoring noise into a 90-second executive readout
See the readout architecture →
Research & insight · Decision support
From fragmented signals to an executive reputation readout
Read the case study →